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Having trouble with an edible ink cartridge? The good news is that a cartridge that isn't working doesn't necessarily mean the cartridge itself is faulty. The quickest way to work out what's happening is to follow our Edible Ink Cartridge Troubleshooting Flowchart above. It takes you through a series of simple checks to help determine whether the issue is with the cartridge, its chip, the printer cartridge slot or the flow of ink. If you'd like… Read more

Edible ink cartridges are designed to be refilled and reused, but like any part of your edible printing system, they need a little care to keep performing at their best. Regular printer use, good maintenance habits, and correctly refilling your cartridges can help prevent many common edible printing problems. From knowing when to refill or replace a cartridge to understanding chips, ink flow, storage and those all-important orange cradles, we've… Read more

As with any electronics, sometimes edible ink cartridges can be faulty however, more often than not the issue is an incompatible ink cartridge. Here we have created a handy flow chart to help you troubleshoot this ink cartridge issue. It's worth noting, that the best way to limit the potential issue of your ink cartridges not registering in your edible ink printer is to check the number on the chip on the underside of your current cartridges… Read more

Is your edible ink printer catching at the end of the print and/or overlapping at the bottom of each print? Are there smudges, lines or streaks on your edible prints?  When it comes to edible printing, keeping your printer clean is just as important as choosing the right icing sheets or inks. One simple but often-overlooked maintenance task is running the bottom plate cleaning function. If you’ve started noticing faint smudges, streak… Read more