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So, you’ve read our article - “Black Dots On Your Icing Sheets? Eek!!”, and still, the dots are there?

Let's dive in deeper to sort this issue out. But first, a quick recap:

Why are the dots there?

The small pin wheel rollers in your printer are rolling right through your ink and spreading it over the rest of your page because ink on icing sheets takes a little longer to dry, especially if – the weather is humid or you have lots of ink in the one spot.

What are the quick fixes?

Clean your rollers, check your print settings, enable prevent printhead abrasion. Details are in our blog “Black Dots On Your Icing Sheets? Eek!!”

What to do if they persist?

Hold on tight, this is next level and you’ll need to grab some tape and timber. Oh, and a cuppa before you get cracking!

Ok, here we go.......

The Timber:

2 x Wooden Skewers or Dowels around 4mm - 6mm in thickness. Thick enough so that it is snug when you insert it into the printer, so as to prevent the skewer/dowel from moving around.

The Tape:

1 x Roll of tape. Preferably a strong tape like electrical tape, but not too thick.

Instructions:

1. Slowly insert the first skewer / dowel in the far left opening of the output tray where the edible sheets feed out.

2. Push it in about 1-1.5 Inches, just enough until it seems to firmly stay in its place and does not to obstruct the print head as its printing.

3. Repeat this step into the far right area in the output tray.

4. To make sure the skewers don’t move during printing, wrap some tape around the skewers / dowels and attach to the printer. If the dowels are thick enough you may not need this.

5. Test your print. If your edible sheets print out freely without touching the skewers and the skewers don’t seem to move at all, then you are good to go!

FURTHER TIPS:

DO NOT force the dowel too far into the printer. It may come into contact with the print head. Look inside the printer while you are inserting it. When you see the upper ceiling of the printer lift up then stop.

• If you are using A4 sheets on an A3 Printer you may only need to insert the left hand side dowel as it should give you enough height to avoid the rollers.
• Cut your dowels in half or make them short enough so they don’t poke out too much from your printer.
• You only need to use the tape if you see the dowels if you have a thick enough dowel then the tape may not be required.

If you have any questions about this contact Edible Image Supplies via our website at www.edibleimagesupplies.com.au or on 1300 303 348.