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This is one of the most frequently asked questions regarding edible image printing; and one of the most difficult to answer.At Edible Image Supplies, we know that our customers need this answered so they may effectively cost their edible images for their own business needs. It is important to understand the print yield from an edible ink cartridge set is dependent upon many factors. TIP: The more you use your edible ink printer, the mor… Read more

At Edible Image Supplies we aim to have all the information our customers need to order supplies and troubleshoot issues right here on our website. Not sure which edible ink cartridge model number your printer takes? Here are several ways to work out the ink cartridge model you need:  1. If you ordered your printer from us, the cartridge model is written inside the Edible Insights booklet, together with your order details, so re-order… Read more

As with any electronics, sometimes edible ink cartridges can be faulty however, more often than not the issue is an incompatible ink cartridge. Here we have created a handy flow chart to help you troubleshoot this ink cartridge issue. It's worth noting, that the best way to limit the potential issue of your ink cartridges not registering in your edible ink printer is to check the number on the chip on the underside of your current cartridges… Read more

In an ideal world, regular maintenance and sticking within the recommended guidelines as set out in our Edible Insights Manual definitely increases your chances of continued trouble-free printing. However, we also understand that life is busy and things like printer maintenance get pushed aside. If you do experience an issue with your edible printing, chances are it will have something to do with your ink cartridges and can be easily re… Read more

To save you money (and to be a little more environmentally friendly) Edible Image Supplies sell refillable cartridges to go with our printer systems.Here’s a step by step on how to refill your Edible Image Supplies ink cartridges.TIP: It is good practice if you are refilling to have two sets of cartridges. One set in use inside the printer and one set, full of ink on standby. When one cartridge inside the printer requires refilling, tak… Read more